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SNAPZIO · LEGAL

Acceptable Use Policy (AUP)

Effective and last updated: October 7, 2026
This policy forms part of the Snapzio Terms of Service. It applies to your prompts, uploaded and reference images, generated images, and any content you store, download or share through Snapzio. You must follow these rules when creating or editing images.
Service operator: Snapzio · Content reports and appeals: hello@snapzio.app

1. Prohibited content

You must not request, upload, generate, edit, store or share any of the following:

  • Pornography / NSFW: sexually explicit imagery, sexual acts, exposed sexual body parts, fetish content or sexualized nudity. Adult-content generation is prohibited.
  • Violence / gore: graphic injury, mutilation, torture, bloody or dismembered bodies, glorification of violence or threats against a person.
  • Hate speech: attacks, dehumanization, discrimination or incitement to violence based on race, ethnicity, nationality, religion, sex, gender identity, sexual orientation or disability.
  • Child sexual abuse material (CSAM): any sexual depiction, exploitation or sexualization of minors, including fictional or AI-generated depictions.
  • Deepfakes / impersonation: deceptive depictions of real people, misuse of someone’s identity or fabricated endorsements without authorization.
  • Non-consensual intimate imagery (NCII): intimate or sexual depictions of a person without consent, including synthetic images, sexual deepfakes and undressing transformations.
  • Copyright / trademark infringement: unauthorized use of protected images, logos or brands, counterfeit product assets, or infringement of intellectual property, privacy or publicity rights.

2. How generation is moderated

Uploaded materials: we validate supported image formats, file size, workspace permissions and file integrity where applicable. Uploads remain private unless you explicitly share them. The operator reviews uploaded or generated material identified by a report or suspected violation. Automated file validation does not classify the visual content of every upload.

Generation requests: we use the Waffo Prompt Screening API before real image generation. Editable text is checked before studio jobs are created, and the final prompt is checked before calling the image model. We proceed only after a valid approval; rejected requests, requests requiring review and unavailable checks stop generation.

Generated images: reference images and outputs are subject to the image provider’s safety controls. We honor provider rejections and withhold returned outputs marked as unsafe. Operator review of reported content supplements these controls; automated checks can make mistakes.

Reports and enforcement: email hello@snapzio.app with the content URL or task/asset ID and the reason for your report. The operator reviews the relevant content and records. Confirmed violations lead to rejection of requests, deletion or removal of offending material, revocation of public share links, and restrictions or termination under section 10 of the Terms of Service, as appropriate. We notify the reporter or affected user using the contact details provided, and review appeals sent to the same address.

A rejection before job creation does not reserve credits. If a later safety check rejects a job, its reserved credits are released under the failed-job rules. Do not attempt to bypass checks or use the service for terrorism, criminal facilitation or fraudulent advertising.

3. Report content or behavior

Email hello@snapzio.app with the subject “Content safety report”. Include the content or share URL, task or asset ID if available, the prohibited category, and a short explanation. You may attach a screenshot where appropriate, but do not forward illegal material, particularly child sexual abuse material. Report its location instead.

We assess the report, review relevant records, take action where warranted, and respond using the supplied contact address. Child-safety concerns and threats of imminent harm receive priority. We aim to acknowledge reports within three business days; investigation time depends on the case. This mailbox is not an emergency service.

We limit access to report information to what is needed to investigate, respond and meet legal obligations. Do not submit knowingly false reports or disclose unnecessary personal information.

4. Enforcement and appeals

Depending on the evidence and severity, we may reject a generation request, ask for changes, remove content or disable its public share, restrict access, or terminate service under the Terms of Service. Suspected illegal conduct may be reported to the appropriate authorities when required or permitted by law.

To appeal, email hello@snapzio.app with the subject “Content safety appeal”, your account email, the task or scan request ID, and your explanation. We review the relevant decision and reply with the outcome; an appeal does not authorize repeated attempts to generate prohibited content.

5. AI models and policy updates

The current image studio uses Google Gemini 3 Pro Image (also known as Nano Banana Pro) through fal.ai. Selected legacy image templates use OpenAI GPT Image 1.5, also accessed through fal.ai. Snapzio combines these models with product-preservation prompts and an ecommerce editing workflow. Model names identify the technology used and do not imply provider endorsement. Outputs are AI-generated; video generation is not currently a public service.

We update this policy when supported features or safeguards change and publish the revised date here. Contact hello@snapzio.app for content safety questions.